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General Terms and Conditions
(Allgemeine Geschäftsbedingungen - AGB)
VATAX German Business Institute

Last Updated: June 24, 2025
 

§ 1 Scope of Application (Geltungsbereich)

  1. These General Terms and Conditions (AGB) apply to all contracts concluded between the VATAX German Business Institute, represented by Waqar Ahmed, [Your Full Street Address, Postal Code, City, Germany] (hereinafter referred to as "Institute" or "we") and its customers (hereinafter referred to as "Participant" or "you") regarding the participation in online courses and other services offered on our website.

  2. Any deviating terms and conditions of the participant will not be recognized unless the Institute expressly agrees to their validity in writing.

§ 2 Conclusion of Contract (Vertragsschluss)

  1. The presentation of courses on our website does not constitute a legally binding offer, but rather an invitation to submit an offer (invitatio ad offerendum).

  2. By clicking the "Enroll & Pay Securely" button (or a similarly worded button) on the booking page, you are making a binding offer to purchase the selected course.

  3. The contract is concluded when you receive a confirmation of registration from us via email. This confirmation email will contain the details of your booking.

§ 3 Right of Withdrawal for Consumers (Widerrufsrecht für Verbraucher)

As a consumer, you are entitled to a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.

Cancellation Policy (Widerrufsbelehrung)

Right of Withdrawal

You have the right to withdraw from this contract within fourteen (14) days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (VATAX German Business Institute, [Your Full Street Address, Postal Code, City, Germany], Email: [Your Email Address]) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Special Note on Expiry of the Right of Withdrawal:

For services, your right of withdrawal shall expire if we have provided the service in full and only began the provision of the service after you gave your express consent and, at the same time, confirmed your knowledge that you will lose your right of withdrawal upon full performance of the contract by us.

For digital content not on a physical carrier, your right of withdrawal shall also expire if we have begun with the performance of the contract after you have expressly consented to us beginning with the performance of the contract before the expiry of the withdrawal period and have confirmed your knowledge that you will lose your right of withdrawal by giving your consent to the beginning of the performance of the contract.

 

Model Withdrawal Form (Muster-Widerrufsformular)

(Complete and return this form only if you wish to withdraw from the contract)

To: VATAX German Business Institute [Your Full Street Address] [Your Postal Code and City] Germany Email: [Your Email Address]

I/We (                              ) hereby give notice that I/We (                                       ) withdraw from my/our (                                              ) contract of sale for the provision of the following service (                                                                                                      ),

— Ordered on (                        )/received on (                ),  —- Name of consumer(s), — Address of consumer(s), — Signature of consumer(s) (only if this form is notified on paper), — Date

(*) Delete as appropriate.

§ 4 Prices and Payment Conditions (Preise und Zahlungsbedingungen)

  1. The prices listed on the course and booking pages at the time of the order are final prices. Pursuant to § 4 No. 21 a) bb) UStG (German VAT Act), no VAT is charged for the offered educational services.

  2. Payment for the course fee is due immediately upon conclusion of the contract.

  3. Payment can be made using the methods specified on our website (e.g., Credit Card, PayPal, SOFORT via Stripe).

§ 5 Provision of Services (Leistungserbringung)

  1. The courses are conducted as live online webinars via Google Meet on the dates and times specified. Registered participants will receive access links via email.

  2. Participants will be granted access to a personal members' area on our website where they can access course materials and recordings of the sessions. Access is granted for the duration of the course and for a period of [e.g., 12 months] after its conclusion.

  3. For courses that include a supervised internship, the terms and access (e.g., via remote desktop) will be specified separately.

  4. The Institute reserves the right to postpone or cancel a course due to unforeseen circumstances (e.g., instructor's illness). In such a case, participants will be informed immediately and offered an alternative date or a full refund.

§ 6 Usage Rights (Nutzungsrechte)

  1. All course materials, including videos, scripts, and documents, are protected by copyright.

  2. They are provided to the participant for personal, non-commercial use only.

  3. Any distribution, reproduction, or public sharing of the course materials without the express written consent of the Institute is strictly prohibited.

§ 7 Liability (Haftung)

  1. The Institute is liable without limitation for damages arising from injury to life, body, or health based on a breach of duty by the Institute. Furthermore, the Institute is liable without limitation for damages caused by the Institute intentionally or through gross negligence.

  2. For damages caused by a simple negligent breach of essential contractual obligations, the Institute's liability is limited to the foreseeable damage typical for the contract. Essential contractual obligations are those whose fulfillment is essential for the proper execution of the contract and on whose observance the participant may regularly rely.

  3. Any further liability is excluded. Liability under the German Product Liability Act remains unaffected.

  4. The Institute does not guarantee any specific career success or job placement. The courses and career services are designed to support and assist the participant, but the final outcome depends on the individual participant's efforts and the job market.

§ 8 Data Protection (Datenschutz)

We process personal data of our participants in accordance with the provisions of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). For detailed information, please refer to our separate Privacy Policy (Datenschutzerklärung) available on our website.

§ 9 Online Dispute Resolution (Online-Streitbeilegung)

The European Commission provides a platform for online dispute resolution (ODR), which you can access here: https://ec.europa.eu/consumers/odr/. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

§ 10 Final Provisions (Schlussbestimmungen)

  1. The law of the Federal Republic of Germany shall apply to all legal relationships between the parties.

  2. The place of jurisdiction for all disputes arising from contractual relationships between the participant and the Institute is the registered office of the Institute (Hanover), provided the participant is a merchant, a legal entity under public law, or a special fund under public law.

  3. Should any provision of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall not be affected.

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